November 2020

Following the introduction of the second lockdown in England, we are still open and able to board your animals if needed.
Please note that the restrictions as detailed below are still in force and we are giving customers appointment times to control the number of people on-site.
We also plan to be open over the Christmas and New Year period and are taking bookings for then and into 2021.

 

COVID-19

Precautions and Changes

Following the Coronavirus outbreak and the ongoing requirement for social distancing we have made some changes to our daily operations to maximise the safety for customers and staff.

APPOINTMENTS:

All animal drop-off and collections are now being made at appointed times. This allows us to ensure social-distancing can be provided with minimal disruption and delays.

LEADS, BEDS AND BEDDING:

At the moment we are unable to accept any leads, soft beds or bedding when your animal arrives. We have our own beds and bedding that we will use for your animal's stay with us.

On arrival we will ask you to swap the dog(s) to our own lead, and to swap it back when they leave.

TOYS:

Only plastic and rubber toys are allowed at this time, this is so they can be cleaned to minimise the risk of transmission.

We also have a range of toys available for those who need something to occupy them.

PAYMENT:

We ask that, where possible, all payments are now made by CARD or BACS transfer.

 
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